Terms & Conditions

Prices

Prices on our website are in pounds sterling excluding VAT, errors and omissions excepted..We reserve the right to alter prices without notice. Prices do not include delivery which will be calculated and shown at the time of ordering.

By purchasing from  norast.com you agree to terms and conditions.

Payments
Payment is taken at the time of placing the order. As payment for online orders is made via PayPal NORAST do not have any access to your card/bank details. You must agree to PayPal’s terms and conditions before purchasing.

Contract

When you place an order, NORAST accepts this as an invitation to purchase only. Any confirmation of receipt of your order is not a guarantee that the goods will be supplied. NORAST reserve the right to cancel your order if we have insufficient stock, cannot deliver to the specified delivery address, or the product was listed at an incorrect price. Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, NORAST will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order.

Every reasonable care has been taken to ensure that the descriptions are accurate, however with constant product development, specifications may change without notice.

Delivery
Where products are in stock you should expect delivery within 4 working days. If goods are not in stock and delivery is going to be longer than 30 days NORAST will contact you to discuss options. NORAST will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. If the package(s) arrives damaged you must sign for it as such otherwise you will not be able to claim for damaged goods. Any damage must be reported within 24 hours of delivery. You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.

Your rights
Should you want to return products you must inform us in writing and immediately make arrangements to return them at your risk and cost.

Refunds

If you return a Product to us because you have cancelled the contract within the seven day period, NORAST will process the refund as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, NORAST will refund the price of the Product in full. However, you will be responsible for the cost of returning the item to us.

Returns for any other reason (for example if you claim that the product is defective), the returned product will be checked and NORAST will notify you with regards to replacing the product within a  reasonable period of time.

Application and Jurisdiction
By purchasing from NORAST, you have agreed with the foregoing terms and conditions. NORAST may change these terms of sale without notice to you in relation to future sales.

These terms of sale and the supply of the goods will be subject to English law, and the English courts will have exclusive jurisdiction in respect of any dispute arising from the contract.